There was only ONE location where I could walk in, grab a cup, submit my order on the kiosk, and expect there to actually be coffee available. They have no conversations with their co-worker THREE steps away?! A girl literally three steps away from her was like, "I'm making it right now!". The cashier had no idea there wasn't any coffee. What is the Panera Unlimited Sip Club The Panera Unlimited Sip Club offers unlimited refills of Panera coffee, teas, sodas and Charged Lemonades while you're in the cafe, as. One time I placed an order online for pickup. It was an absolute nightmare.Īnd that is only one of the six in my area. The cash register had a hand written note saying to use the kiosks. So many times they had no cups available to grab and go. You would think this would be state of the art, and up to the minute with how Panera wants to run their business. We had a brand new location open a year after the Sip Club started. I would not EVER pay money for it, willingly. Overall decent value so long as the staff are paying half attention, if not it's a hassle. Coffee taste is fair I think the quality of the tea is pretty decent though. If they can't put the cup out, and can't be bothered to have a stocked tea area, it's kind of a hassle to then stand in a long line and wait to get something corrected, quickly sinking any points for convenience. Just want to walk in, get the cup off the shelf, and prepare my coffee or tea and go.
I am ordering basic hot drinks through the app for immediate takeaway no drive through, no delivery, no future orders, nothing customized, no special requests.
No sugar or honey for tea, 4 flavors of 6 advertised available. After waiting in line, cashier got a manager - they had to verify I really ordered. After 15 minutes arrived at cafe, order not processed. (Cafe 1 again)ĭay 4 - My first double order day! In morning ordered a large coffee (Cafe 2) correct size cup waiting at takeaway stand - everything correct. (Cafe 1 again)ĭay 3 - Ordered a regular sized coffee wrong size cup provided and huge line in store, so just took smaller cup and went. Asked for them to refill and worker stuffed it barehanded into already dirty container, rolling eyes and giving me attitude. (Cafe 1)ĭay 2 - Cafe only had 2 varieties of hot tea, not the 6 advertised, nor the one I ordered,no sugar/honey out. Ordering process is easy and straight forward to see which drinks are included.ĭay 1 - Cafe only had 3 varieties of hot tea, not the 6 advertised, nor the one I ordered (not marked as out). Positives - The app is easy to use locates nearest Panera location. Think their food is expensive/quality not up to the price, so never bothered and not that upset by it. I have not eaten food or set food in a Panera in at least 8 years (since I moved into my current home).
#Unlimited sip club panera trial
I signed up for Unlimited Sip Club this week on a trial through American Express Offers.
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